Industry: Retail
Solution: Industry Solutions
Platform: Other Platforms

ECCO

IT Management of regionally-distributed retail chain for the exclusive distributor of Danish shoe brand, ECCO  

GMCS has supported ECCO through:

  • Implementation and comprehensive support services for a unified management solution for front- and back-office processes including logistics, online and credit sales, payment services, category, inventory, and stock management, as well as marketing and loyalty programs management
  • Implementation of Russia's first end-to-end solution for automated POS management for ECCO stores based on Microsoft Dynamics AX for Retail
  • Implementation of GMCS’ tailored solution – a loyalty implementer that makes it easy to set up and run the most sophisticated marketing campaigns
  • Integration with a biometric system of personnel time and attendance, counting systems, bank accounting system
  • Technical support and systems development

Results of the collaboration:

  • Improved quality of customer service
  • Flexible management of prices and assortment
  • Quick launch of marketing campaigns without IT support
  • Reduced costs of new stores opening by replicating the solution managing the key processes

Clients

Lamoda
RusHydro
Russian Football Union
Rimera Group
Accounts Chamber
United Breweries Holding
X5 Group
Mangazeya Group
Ammoni
UNIREST (formerly YUM! Brands)
Otkritie Bank
Strauss
SUEK
Unipro (formerly E.ON Russia)
EOS Russia (EOS Group)
FUN&SUN
Constantia St. Petersburg
Chanel
Skolkovo
Ikon Tyres
Altyntau Resources
LANXESS
Russian Post
Abi
Rusnano
Knauf
Askona
Rosinter
Roca Group
Russian Grids
TMK
Ahlers
DB Schenker
SIBUR
Lemana PRO (formerly Leroy Merlin)
TVZS
SOK Service Center RUS (S Group)
IKEA
CTSP
Rostelecom