Industry: Retail
Solution: Industry Solutions
Platform: Microsoft


IT Management of regionally-distributed retail chain for the exclusive distributor of Danish shoe brand, ECCO  

GMCS has supported ECCO through:

  • Implementation and comprehensive support services for a unified management solution for front- and back-office processes including logistics, online and credit sales, payment services, category, inventory, and stock management, as well as marketing and loyalty programs management
  • Implementation of Russia's first end-to-end solution for automated POS management for ECCO stores based on Microsoft Dynamics AX for Retail
  • Implementation of GMCS’ tailored solution – a loyalty implementer that makes it easy to set up and run the most sophisticated marketing campaigns
  • Integration with a biometric system of personnel time and attendance, counting systems, bank accounting system
  • Technical support and systems development

Results of the collaboration:

  • Improved quality of customer service
  • Flexible management of prices and assortment
  • Quick launch of marketing campaigns without IT support
  • Reduced costs of new stores opening by replicating the solution managing the key processes