ECCO

IT Management of regionally-distributed retail chain for the exclusive distributor of Danish shoe brand, ECCO  

GMCS has supported ECCO through:

• Implementation and comprehensive support services for a unified management solution for front- and back-office processes including logistics, online and credit sales, payment services, category, inventory, and stock management, as well as marketing and loyalty programs management
• Implementation of Russia's first end-to-end solution for automated POS management for ECCO stores based on Microsoft Dynamics AX for Retail
• Implementation of GMCS’ tailored solution – a loyalty implementer that makes it easy to set up and run the most sophisticated marketing campaigns
• Integration with a biometric system of personnel time and attendance, counting systems, bank accounting system
• Technical support and systems development

Results of the collaboration:

• Improved quality of customer service
• Flexible management of prices and assortment
• Quick launch of marketing campaigns without IT support
• Reduced costs of new stores opening by replicating the solution managing the key processes