Industry: Public Sector
Solution: Industry Solutions
Platform: Other Platforms

Rusnano

Increased effectiveness of contractor relationship management and Service Desk for Rusnano, a strategic investor in nanotechnology innovations
  • Implementation of contractor relationship management system based on Microsoft Dynamics CRM: personal accounts, application registration and processing, support for marketing processes
  • As a part of system development, automation of investor relations management and development of operational management system
  • Implementation of Service Desk under the ITSM discipline: management of incidents, service requests, changes and configuration items. GMCS solution for Service Desk management was chosen to solve the project tasks. As a result, the transparency of service production costing increased, incident resolving duration was reduced, as well as the interaction between departments improved

Testimonials

V. Grevtsev
CIO, RUSNANO, 2015

Competent and reliable partner in the realization of complex projects

« Based on our experience, we recommend MAYKOR-GMCS as a competent and reliable partner for complex projects that entails business applications implementation and their subsequent maintenance. »

Clients

United Breweries Holding
Knauf
Abi
Skolkovo
Klöckner Pentaplast Rus
Ahlers
Rostelecom
Rimera Group
TMK
Ammoni
UNIREST (formerly YUM! Brands)
ECCO
Unipro (formerly E.ON Russia)
Accounts Chamber
DB Schenker
RusHydro
SUEK
Lemana PRO (formerly Leroy Merlin)
EFKO
Lamoda
Russian Post
Ikon Tyres
TVZS
LANXESS
SIBUR
Uhrenholt
Otkritie Bank
Roca Group
MMK
Altyntau Resources
FUN&SUN
X5 Group
IKEA
Valio
SOK Service Center RUS (S Group)
Russian Football Union
CTSP
Constantia St. Petersburg
Rosinter
Hoff