Industry: Public Sector
Solution: Industry Solutions
Platform: WebSoft HCM

Rusnano

Increased effectiveness of contractor relationship management and Service Desk for Rusnano, a strategic investor in nanotechnology innovations
  • Implementation of contractor relationship management system based on Microsoft Dynamics CRM: personal accounts, application registration and processing, support for marketing processes
  • As a part of system development, automation of investor relations management and development of operational management system
  • Implementation of Service Desk under the ITSM discipline: management of incidents, service requests, changes and configuration items. GMCS solution for Service Desk management was chosen to solve the project tasks. As a result, the transparency of service production costing increased, incident resolving duration was reduced, as well as the interaction between departments improved

Testimonials

V. Grevtsev
CIO, RUSNANO, 2015

Competent and reliable partner in the realization of complex projects

« Based on our experience, we recommend MAYKOR-GMCS as a competent and reliable partner for complex projects that entails business applications implementation and their subsequent maintenance. »

Clients

Knauf
RAO Energy System of the East
Accounts Chamber
Askona
Strauss
ECCO
FUN&SUN
Rusnano
UNIREST (formerly YUM! Brands)
SOK Service Center RUS (S Group)
Altyntau Resources
Otkritie Bank
Roca Group
Rosinter
TMK
TVZS
Ikon Tyres
EOS Russia (EOS Group)
Lamoda
LANXESS
Ahlers
IKEA
Abi
MMK
Klöckner Pentaplast Rus
Hoff
Russian Grids
RusHydro
Constantia St. Petersburg
DB Schenker
EFKO
Skolkovo
Ammoni
CTSP
MATCH Hospitality
Unipro (formerly E.ON Russia)
Mangazeya Group
Chanel
Valio
Russian Football Union