Industry: Public Sector
Solution: Industry Solutions
Platform: Other Platforms

Rusnano

Increased effectiveness of contractor relationship management and Service Desk for Rusnano, a strategic investor in nanotechnology innovations
  • Implementation of contractor relationship management system based on Microsoft Dynamics CRM: personal accounts, application registration and processing, support for marketing processes
  • As a part of system development, automation of investor relations management and development of operational management system
  • Implementation of Service Desk under the ITSM discipline: management of incidents, service requests, changes and configuration items. GMCS solution for Service Desk management was chosen to solve the project tasks. As a result, the transparency of service production costing increased, incident resolving duration was reduced, as well as the interaction between departments improved

Testimonials

V. Grevtsev
CIO, RUSNANO, 2015

Competent and reliable partner in the realization of complex projects

« Based on our experience, we recommend MAYKOR-GMCS as a competent and reliable partner for complex projects that entails business applications implementation and their subsequent maintenance. »

Clients

Ahlers
Ammoni
Klöckner Pentaplast Rus
CTSP
Otkritie Bank
EFKO
FUN&SUN
Russian Post
Altyntau Resources
DB Schenker
Roca Group
Valio
LANXESS
Chanel
Skolkovo
Ikon Tyres
Uhrenholt
RusHydro
Rostelecom
EOS Russia (EOS Group)
Lamoda
X5 Group
SOK Service Center RUS (S Group)
Russian Grids
MATCH Hospitality
UNIREST (formerly YUM! Brands)
Knauf
SIBUR
TMK
United Breweries Holding
Unipro (formerly E.ON Russia)
Hoff
IKEA
TVZS
SUEK
ECCO
Constantia St. Petersburg
Rosinter
RAO Energy System of the East
Askona