Otkritie Bank

Digitalization of management processes for Otkritie Bank, the one of top 10 major banks in Russia, a systemically important credit institution

The cooperation with GMCS included:

  • Automation of business planning and cost allocation based on IBM Planning Analytics. The system was launched in autumn 2020. The system launch helped to reduce the time and quality of plan preparation, made the KPI consolidation for the subsidiaries easier, and increased the accuracy of planning models and the speed of response to changes.

  • Automation of customer informing about the bank offers based on Microsoft Dynamics CRM through multiple channels (SMS, IP-telephony, e-mail). The project is aimed improving sales management effectiveness, including cross-selling.

Clients

Otkritie Bank
Mangazeya Group
Altyntau Resources
Ikon Tyres
RusHydro
MMK
Lamoda
Russian Post
Hoff
MATCH Hospitality
Constantia St. Petersburg
LANXESS
Knauf
FUN&SUN
Rimera Group
Uhrenholt
Electric Networks of Armenia
DB Schenker
Valio
Accounts Chamber
United Breweries Holding
UNIREST (formerly YUM! Brands)
Klöckner Pentaplast Rus
TVZS
EOS Russia (EOS Group)
Russian Grids
SIBUR
RAO Energy System of the East
Askona
Rosinter
Lemana PRO (formerly Leroy Merlin)
TMK
SOK Service Center RUS (S Group)
ECCO
Rusnano
Strauss
SUEK
Ammoni
Skolkovo
Chanel