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Skylink
Industry: Telecommunications & Media
Solution: Industry Solutions
Platform: Other Platforms

Skylink

Increased efficiency of customer service for mobile operator, Skylink
Development, implementation and support of an automated customer service system based on Microsoft Dynamics CRM – an integrated tool for the company’s Skylink contact center and sales offices across Russia that covers customer service operations, sales, services, equipment and maintenance

Clients

RAO Energy System of the East
Ammoni
Electric Networks of Armenia
Ahlers
IKEA
Russian Football Union
X5 Group
FUN&SUN
Skolkovo
Lamoda
Rusnano
Roca Group
Russian Post
Rimera Group
SIBUR
Altyntau Resources
DB Schenker
Uhrenholt
Unipro (formerly E.ON Russia)
Russian Grids
LANXESS
SOK Service Center RUS (S Group)
Constantia St. Petersburg
TMK
Askona
EFKO
RusHydro
EuroChem
Chanel
UNIREST (formerly YUM! Brands)
MMK
ECCO
MATCH Hospitality
EOS Russia (EOS Group)
Klöckner Pentaplast Rus
TVZS
Accounts Chamber
CTSP
Knauf
Rostelecom