« “T2 Mobile” (brand Tele2) expresses its gratitude to GMCS for the successfully completed work on the development of a customer relationship management system (CRM) in B2C and B2B segments based on Microsoft Dynamics CRM, and also on the development of a custom solution based on microservice architecture (.Net Core 3.1, MS SQL, React/Redux). We recommend GMCS as a reliable digital partner for the CRM system implementation of in telecommunications companies. »

« The CRM system has been in commercial operation since 2012 and provides effective management of the processes of Yota’s subscriber base in a contact center focused on remote service and servicing numerous retail points of sale. Throughout this time, GMCS specialists have been developing the CRM following the tasks and business needs. In 2020, as a part of system development, the joint project team deployed the second geofence of the server environment, developed mechanisms for automatic lead distribution and functionality for working with flexible client rates. »