Microsoft has confirmed MAYKOR-GMCS’ expertise on Microsoft Dynamics CRM 2016

MAYKOR-GMCS has successfully passed the certification on Microsoft Dynamics CRM 2016 and came into the list of certified partners. This allows the company to offer customers new opportunities for realization of the most complex sales and service scenarios.

The qualified partners have demonstrated a high level of knowledge of Microsoft Dynamics CRM 2016 for functional and technological possibilities especially in the autonomous deployment, cloud and hybrid architecture, the specifics of customization and integration, the use of cloud services and mobile extensions, as well as changes in licensing.

"Today things are changing very rapidly, so it is necessary to develop continuously competencies in business technology. It is important to us that our partners share this understanding and demonstrate the most serious attitude to investment in staff training for its CRM-practices. We are systematically working on the qualitative development of our affiliate network and we believe that this strengthens our position in the Russian CRM market," says Konstantin Novikov, director of Microsoft Business Solutions in Russia.

Microsoft Dynamics CRM 2016 entered the world and the Russian market at the end of 2015. The solution has a large number of new technologies and features. They are new scenarios of interaction with customers on social networks, the development of service capabilities, omnichannel and others.

"We and our customers have been waiting for the release of Microsoft Dynamics CRM 2016. The composition of this solution includes updated tools of lead generation, forecasting services for the construction of service centers, social network analysis," adds Svetlana Gudkova, development director of the CRM department, MAYKOR-GMCS.