GMCS is in the TOP 20 largest IT suppliers in retail

The TAdviser analytical center has released a review of "Information technologies in retail", summing up the results of a difficult 2020. GMCS entered the TOP 20 suppliers of IT solutions for retail, increasing revenue by 9% to 815 million rubles.

According to analysts, 2020 forced retailers to make prompt decisions and find opportunities for rapid changes in order to maintain stable performance in difficult conditions. Large network companies were engaged in the development of contactless customer service options, refined the possibilities of online interaction, and improved logistics. This is how GMCS helped the Wolkonsky bakery chain to launch a digital management platform based on Microsoft Dynamics 365, which allowed to support business in difficult conditions, increase efficiency and transparency of processes. GMCS has also worked with such companies as Leroy Merlin Russia, Hoff, X5 Group, Lamoda, etc. in various areas of automation, from business analytics and RPA to optimization solutions and custom development.

"The lockdown became a real endurance test for both retailers who have already established online sales to one degree or another, and those who began hastily to bring sales online through marketplaces, their own delivery, etc. Retailers also quickly closed the tasks of forming a digital space for collaboration. The rapid transfer of employees to remote work has contributed to the active development of projects in the areas of online training, RPA and others," said Sergey Osipov, Vice President of GMCS.

According to the TAdviser database, among the various IT solutions in retail companies, enterprise resource planning (ERP) systems are the most demanded ones. These solutions account for the largest number of completed projects. The Microsoft Dynamics platform, including Dynamics 365, is among the most popular ERP solutions on the Russian market.